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You will always have the ability to make choices about what personal information you provide to us and how such information is used - all our forms/registrations will have an explicit opt-out clause. However, please note we may not be able to provide you with our services if you do not provide us with the requested information
We will protect your personal information by maintaining physical, electronic, and procedural safeguards as per Indian law. .
We will train our employees in the proper handling of personal information so any data breach won’t take place.
Collection of Personal Data
In order to improve our services, we collect certain personal data from our users through the Website/App. This includes name, contact details, files and verification documents, photos, etc. We collect this data after taking prior consent from the user for specific purposes and storing it in our servers for a limited period of time.
Data We Collect and its Purpose
Contact details: We use the contact details of the users to check our employees' performance. Collecting the call data helps us to understand the ongoing time frames of employees on call along with analyzing the quality of the same.
Personal Information: Any information/ documents/ details that relate to a natural person, which either directly or indirectly in combination with other information available with ReferLoan, can identify such a person.
We receive and store certain types of information whenever you interact with us. For example, like, we use "cookies" and we obtain certain types of information when your web browser accesses the Website or advertisements and other content served by or on behalf of the Website on other websites. We may also receive/store information about your location and your mobile device, including a unique identifier for your device.*All access will be taken with the consent of the user*
Protection of Personal Data ReferLoan collects your information when you fill up any form or when you use its products or services, or visit its Website's pages. When you visit the Website and fill in the form you are not anonymous to us. Also, you are asked for your contact number and other details during form filling and may be sent SMS, electronic mails ("e-mails"), notifications, and Whatsapp messages about our services to your wireless device, for a secure authentication Process.
Sharing of Personal Data
We do not share personal data collected through the App/Website with any third parties. All the data collected will be initiated for the organization’s internal use only. We don’t distribute this information to anyone and all the call logs are their timings are stored in our secured server itself. All the information (phone numbers and timings) is used by our own company with is ReferLoan Private Limited