Privacy Policy
RL Dailer App - Privacy Policy
This privacy policy applies to the use of our internal employee app (the "RL Dailer"). The App is designed for internal employee use only.
Collection of Personal Data
In order to improve our services, we collect certain personal data from our employees through the App. This includes call logs, files and doc permission, photos, and device ID. We collect this data after taking prior consent from the employees for specific purposes and storing it in our servers for a limited period of time. The call log data is collected for the purpose of checking and maintaining the service quality and the App’s functionality.
Data We Collect and its Purpose
Call Log Data:We use the call log data to check our employees' performance. Collecting the call data helps us to understand the ongoing time frames of employees on call along with analyzing the quality of the same.
Files and Docs: We use the files and doc permission to provide app functionality. It helps the app to build an organized database and run the process smoothly.
Photos:To follow the procedure and keep the employee data settled, the App asks for access to the device photos which include the images of the company’s documents and other consumer data in image format.
Device ID:The app may ask for a device ID permission to avoid any sort of unauthorized data access or information breach
*All the access will be taken with the consent of the user*
Protection of Personal Data
We take reasonable measures to protect the personal data we collect through the App. This includes implementing access controls and conducting regular security audits. By having a complete customer profile we are able to give them our highest level of customer service. However, no electronic transmission over the internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information.
Sharing of Personal Data
We do not share personal data collected through the App with any third parties. All the data collected will be initiated for the organization’s internal use only. We don’t distribute this information to anyone and all the call logs are their timings are stored in our secured server itself. All the information (phone numbers and timings) is used by our own company with is ReferLoan Private Limited
User Rights
Employees have the right to access, correct, or delete the personal data that we collect through the App. Employees also have the right to object to certain types of data processing. The easiest way to exercise your rights is by filling out our data subject request form available or by contacting us. We will consider and act upon any request in accordance with applicable data protection laws.
HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may email us at support@referloan.in or by post to:
ReferLoan Private Limited
B/12, Noida Sector 02,
Near Noida Sector 15 metro
station.
Noida, Uttar Pradesh 201301
India
HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
Based on the applicable laws of your country, you may have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information reach us support@referloan.in
